About Us

About Us

Welcome to MyDukani, Kenya's premier eCommerce platform where convenience, reliability, and variety meet. Our mission is to provide an exceptional online shopping experience for both buyers and sellers, bringing the world of retail right to your fingertips. Whether you're a shopper looking for the best deals or a seller seeking to grow your business, MyDukani is the place for you.

Our Story

MyDukani was founded with the vision of revolutionizing the way Kenyans shop and do business online. In an ever-changing digital world, we recognized the need for a platform that not only offers a wide selection of products but also prioritizes security, convenience, and customer satisfaction.

We aim to bridge the gap between local vendors and consumers, ensuring that every Kenyan has access to the best products at competitive prices. From fashion and electronics to beauty products, groceries, and everything in between, we strive to offer a diverse marketplace that meets the needs of every customer.

Our Mission

At MyDukani, our mission is simple: To make online shopping and selling easy, secure, and enjoyable for everyone in Kenya. We are dedicated to:

• Offering a wide range of products: We aim to bring you everything you need in one place—from everyday essentials to premium and specialized goods.
• Providing excellent customer service: Whether you are buying or selling, we are here to ensure a seamless experience with our dedicated support team.
• Empowering local businesses: We provide a platform for small and medium enterprises (SMEs) in Kenya to showcase their products and reach a wider audience.

Our Vision

To become Kenya's leading eCommerce platform, empowering both shoppers and sellers to discover, connect, and grow. We envision a future where MyDukani is the go-to marketplace for every Kenyan, offering quality products, competitive prices, and an unmatched shopping experience.

What We Offer

• For Buyers: A broad selection of high-quality products ranging from fashion, electronics, groceries, and beauty, to home goods and more. With secure payment options, reliable delivery, and customer support, shopping on MyDukani is as easy as it gets.

• For Sellers: A simple and efficient platform to list your products and reach thousands of potential customers. We offer secure payment processing, marketing tools, and logistical support to help you grow your business with ease.

Why Choose MyDukani?

• Convenient Shopping: Shop from the comfort of your home, anytime, and have your products delivered to your doorstep.
• Secure Transactions: Enjoy peace of mind knowing that your payments and personal information are protected by the latest security technologies.
• Fast & Reliable Delivery: We partner with trusted delivery services to ensure that your orders arrive quickly and safely.
• Customer-Centric Service: Our dedicated customer support team is always ready to assist with any issues or inquiries you may have.

Our Values

• Integrity: We operate with transparency and honesty in every aspect of our business.
• Innovation: We continuously seek new ways to improve our services, ensuring that we offer the best experience for our users.
• Community: We value our customers and partners, and we are committed to supporting local businesses and the Kenyan community.
• Excellence: We strive for excellence in everything we do, from product selection to customer service.

Join the MyDukani Community

Whether you're a buyer in search of great products or a seller looking for a platform to grow your business, MyDukani welcomes you. Together, we are building a dynamic, trusted, and thriving online marketplace for Kenya.

Contact Us

Have questions or need assistance? Reach out to us at:

• Email: info@mydukani.co.ke
• Phone: 0722 979 220
• Website: www.mydukani.co.ke

Thank you for choosing MyDukani—your trusted online shopping and selling platform in Kenya!